My ADSL connection was due to be switched on last Tuesday (13th). But, as you have probably guessed, it wasn't. The line has been connected, but they have neglected to "sync the modem", whatever the hell that means. I've been phoning them since that day, and basically they were saying that we have to wait for Telia's engineers to do it (Telia "own" the phonelines themselves).
But thankfully, something positive is being done now. I got through to a guy who was just as annoyed as I was, and promised to raise a Support Ticket. "Unfortunately," he said, "it looks like it is definitely a problem at the local exchange station, which means you'll have to wait another few days while we assign a local engineer". But at least he was being honest with me. We tried a few things that I could try with my modem, but to no avail. What gave me the positive vibe was that he actually phoned me back about 15 minutes after our initial conversation, to confirm that he had assigned a Support Ticket for me, and gave me the reference number so I can track it.
So, I'm still hot-footing it to Slaygon's every day while we wait another few days. Still, onwards and upwards eh?!
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