Wednesday, February 28, 2007

Huzzah!

Well, it took 'em almost 5 months in total, but I finally have a telephone line and ADSL!

I received a call on my mobile yesterday afternoon at 15:00 from the engineer, saying that he had fixed the ADSL. Apparently he had been there since 9:00 in the morning trying to fix it. Whoever had been appointed to switch my line on in the first place had botched the job up so much, that this engineer was a little surprised that I actually had a phone line at all!

I celebrated this fact by sitting on Slaygon's sofa and carrying on working, not wanting to come home and find that said engineer was actually lying -- not that he would want to, just that I have become cynical about this whole sorry situation. But as soon as I finally plucked up the courage to come back here (about 18:00), I found that he was in fact telling the truth, and I celebrated by broadcasting an impromptu show on SLAY Radio!

So I'm sitting here in my robe, looking out of my own window and noticing that it's snowing here in Gothenburg again. I have to visit Slaygon's flat with by backpack, to bring my laptop back... but I think it can wait a few hours!

Tuesday, February 20, 2007

+++NO CARRIER

My ADSL connection was due to be switched on last Tuesday (13th). But, as you have probably guessed, it wasn't. The line has been connected, but they have neglected to "sync the modem", whatever the hell that means. I've been phoning them since that day, and basically they were saying that we have to wait for Telia's engineers to do it (Telia "own" the phonelines themselves).

But thankfully, something positive is being done now. I got through to a guy who was just as annoyed as I was, and promised to raise a Support Ticket. "Unfortunately," he said, "it looks like it is definitely a problem at the local exchange station, which means you'll have to wait another few days while we assign a local engineer". But at least he was being honest with me. We tried a few things that I could try with my modem, but to no avail. What gave me the positive vibe was that he actually phoned me back about 15 minutes after our initial conversation, to confirm that he had assigned a Support Ticket for me, and gave me the reference number so I can track it.

So, I'm still hot-footing it to Slaygon's every day while we wait another few days. Still, onwards and upwards eh?!